Clyde - Rate sheet

REPSOE3Y350D

Clyde Protection Plan

• Price Guarantee
• Shipping
• Why Sunburst Fitness?

• We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price than us within sixty (60) days of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within sixty (60) days of your purchase date we will refund the difference as well.

  To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within sixty (60) days from the date of your order and we will process the credit accordingly.

  Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item must be in stock on the competitors website
  • The competitor must be an online store, they may not have a retail location
  • The website can not be a discounter or auction website (ie; eBay, overstock, Amazon, etc..)
  • The competitor must be an Authorized Retailer of the product in question
  • The item on the competitor website must be the same as the one being matched
  • The Price Match Guarantee is based on the item price.  It excludes shipping charges which are variable, and sales tax

• • Shipping Cost: Free Shipping to Continental US!

  • Leaves Warehouse: 2-4 Business Days (estimated)

  • Average Delivery From Order Date: 6-9 Business Days (estimated)

  Shipping and delivery times listed are estimates and could be affected by current events outside the control of Sunburst Fitness Supply. These events include, but are not limited to, the ongoing covid-19 pandemic, protests and demonstrations, hurricanes, or whatever else this crazy year and future years throw at us.
  
  For more information on shipping and returns, please view our shipping and returns policy.

• Why buy from Sunburst Fitness Supply?

  Sunburst Fitness Supply is not a general store that sells everything under the sun.  We sell one type of product and one only, fitness equipment.  And not just any fitness equipment -- great equipment that will make a difference at home, in your facility, or wherever you need it.  We carefully select the products that will most effectively help our customer's on their fitness journey.  We become very familiar with the equipment that will best server our customers' needs and as such are not out just to make a sale.  We can be relied on to also offer input, advice and tips on equipment, workouts and anything else dealing with your fitness journey.  We want to see our customers succeed in their journey and support them in this as much as possible.

  Free Shipping:

  Sunburst Fitness Supply offers free shipping on the majority of our products within the continental US.  The primary exception to free shipping are free weights such as most dumbbells and weight plates.  This was a choice made on purpose so that our customers can more readily see what they are really paying for instead of simply raising the price of these products like others do.  By doing so, we are able to lower the price of these products even further.

  Commitment to Customer Service:

  We want you to have an amazing shopping experience with us.  If something is not right, we will do everything we can to fix it!

  • We can be reached directly at 414-395-5535
  • If there is a question or problem after ordering, you can reach us directly through the order confirmation email
  • You can use our live chat to talk to us during business hours.  Outside of business hours, you will get a response back within 24 hours, but usually much quicker.
  • The owner of Sunburst Fitness Supply, Jason Johnson, is available directly through these methods of support.

  Better Business Bureau A Rating (BBB):

  We currently have an A rating from the Better Business Bureau due to our commitment to customer service.  The only reason it isn't an A+ is because we need one more year of operation to receive the last points needed.

  

  100% Secure Ordering:

  Sunburst Fitness Supply uses SSL encryption for all order transactions which means that your credit card information is safe through the entire process.  We don't stop through though as our entire store is protected by SSL encryption which means that you are always protected.  We have also partnered with TrustedSite to provide extra assurance that in the unlikely event something does go wrong, you are still protected.

  Financing Options:

  Sunburst Fitness Supply offers two different financing options for orders currently.  We offer 6 months no interest financing through PayPal Credit.  Simply choose PayPal during checkout, then select PayPal Credit to apply.  We also offer Klarna which has multiple financing options depending on what you are buying.  In many cases, this is also a no interest financing option.  To use it, simply choose Klarna during checkout to apply.

  Authorized Dealer:

  Sunburst Fitness Supply is an authorized dealer for every product we carry.  What this means is that you are protected by the full manufacturer warranty for every purchase.  Buying from an unauthorized dealer can leave you out of luck when something goes wrong with your new equipment.  With us, you have the peace of mind that if anything is wrong with your equipment, the manufacturer will stand with us to get it fixed.